INTRODUCTION
Pace has worked with major operators in the US and Europe helping them, successfully, to deploy digital television services. In fact, since 1982, Pace has successfully delivered and supported millions of set-tops to operators around the world. In the North American digital television market, Pace continues to break new ground in technology innovation and in the level of service provided to our customers.
Today's operators not only support huge subscriber bases with traditional digital television services, but they also support revenue generating voice, video and data applications, running on multiple networks using a range of hardware from numerous vendors. With the variety of mission critical applications running, it becomes essential to have a set-top vendor with a support and service infrastructure in place to ensure continued network stability.
Pace has developed Customcare to provide a 'customized' approach to the unique needs of North American operators. Operators appreciate the tailor-made services that Customcare provides before, during and after the launch of our digital set-tops. Operators around the world continue to benefit by turning to Pace for support with their digital television service networks.
24 hours a Day - 7 Days a Week - 365 Days a Year
For more information about Pace Customcare, please contact a Customcare Representative.
US e-mail: pacetechnicalsupport@pace.com
UK e-mail: customer.service@pace.com
