Professional position responsible for supervising the daily maintenance of a digital & analog video headend to ensure proper system operation for a lab environment.  Work involves managing a team responsible for the installation and configuration of all headend equipment and ensuring QOS appropriate for a 24x7 development environment.

As an example of some of the major responsibilities of the position:

• Performs periodic code downloads, software upgrades, perform troubleshooting and diagnostics of headend controllers and equipment and directs team members in the same activities.
• Manages the operation of all headend equipment ensuring a stable 24x7 operation.
• Manages the planning and implementation of new product introductions such that the headend is an accurate representation of field sites.
• Ensures all demonstrations, trade shows, and outside lab testing support needs are addressed.
• Interfaces with other departments to assist in headend requirements.
• Work with vendors and content providers to resolve issues and achieve required timelines.
• Contributes to development of team members and to the coordination of project / functional work.
• Performs other duties as required by supervisor in order to achieve departmental goals and objectives.

• Knowledge of advanced networking skills to assist in the fault resolution of RF, IP and Digital Video networks.
• Possess good computer and software skills including word processing and spreadsheets and the ability to read and interpret network diagrams.
• Detailed knowledge of some programming languages is preferred.
• Requires excellent analytical, customer service, and interpersonal skills and the ability to work well with others.
• Must be able to prioritize work tasks and maintain high standards.
• Requires the ability to effectively interact with others to achieve cooperation.
• Must be detail-oriented and possess good organizational, written and verbal communication skills.

EDUCATION/TRAINING/EXPERIENCE

• Degree in Engineering, Computer Science or Technology discipline is preferred or equivalent work experience.
• Ideally, experience of commercial cable television or telecommunications technical experience.
• Experience of CATV or IP network experience is required.
• Proven experience managing teams through complex projects.
• Requires understanding of: IP network concepts as they apply to digital video transport; RF video concepts such as IF, VSB, 8-VSB, QPSK and QAM; core video applications such as EAS, IPG, IPPV, DVR, HDTV, CableCards and VOD.
• Requires experience using analog and digital video test equipment.
• Requires experience with pre-wire and post-wire installation, inside wire trouble repair, set-top box activation and audio/ video interface installation.
• Experience working with Unix and Microsoft Operating systems is required.
• Experience with Motorola DAC and/or SA DNCS and major VOD and interactive application devices preferred.
• Successful completion of SCTE Broadband Communication Technician or NCTI Advanced Technician course is preferred.

MINIMUM PHYSICAL/VISUAL/HEARING ABILITIES

• Ability to lift and carry loads of 70lbs. or more in the handling of work materials and equipment.
• Manual dexterity to work on/with hardware components/equipment.
• Requires visual skills necessary for reviewing a considerable amount of written materials for the accurate maintenance of information and records.

Equivalent combination of education, training and experience will be considered.

COPY OF ANY REQUIRED CERTIFICATE OR DEGREE MAY BE REQUIRED PRIOR TO EMPLOYMENT

Pace Americas offers excellent benefits package, including Medical, Dental, Vision, LTD, STD, Life and AD&D, 401(k), Employee Stock Purchase Plan, Tuition Reimbursement, on-site gym etc.

Please go to www.pace.com for information about Pace.

To be considered for an interview, please submit your resume in WORD format to us-careers@pace.com

Office Location - Boca. Open location for the role.