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Set-Top Box Product Support

Please note: you should contact your operator with support enquiries in the first instance. Please see the list below for product support information available from the Pace website.

If your product is not listed and you require support, please submit your enquiry via the Product Support Request form.


Operators

AstrobeIN SportsBharti Airtel
Astro beIN Sports Bharti Airtel
BoxerBTCanal Digitaal
Boxer BT Canal Digitaal
Canal+ (France)Canal+ (Spain)Digiturk
Canal+ France Canal+ Spain Digiturk
ElisaEmbratelFoxtel
Elisa Embratel Foxtel
GETLiberty GlobalMEO
GET Liberty Global MEO
MultiChoiceNC+NET Brazil
MultiChoice NC+ NET Brazil
NOSOrbit ShowtimePace (Retail)
NOS Orbit Showtime Pace Retail
Sky (UK)Sky DeutschlandSky Italia
Sky (UK) Sky Deutschland Sky Italia
Sky New ZealandTata SkyUPC
Sky New Zealand Tata Sky UPC
ViasatYES
Viasat YES


Astro

Astro product support:  http://support.astro.com.my/HelpCenter.aspx

Related Products
DS830NA B4277536000
DPH5000NA C6677505600
TDS480NA B3437515700
TDS865NA C2187544800


beIN Sports

beIN Sports product support:  http://www.en.beinsports.net/contact-center

Related Products
 DZS3000NBS  D9864E1400, E2374E18200
 DMS7000NBS  E1254E13900


Bharti Airtel

Bharti Airtel product support: http://www.airtel.in/digital-tv/dth-help

Related Products
TDS480NBH B3450617300


Boxer

Boxer product support: https://www.boxer.se/kundservice

Related Products
DIT8030/13 C1056146400


BT

BT product support:  http://www.bt.com/help/home/

Related Products
DIT7421/05 B5399923800
DIT7431/05 B5409923900
DIT7831/05 C7140284500


Canal Digitaal

Canal Digitaal product support: http://www.canaldigitaal.nl/klantenservice/

Related Products
DSR8121/22 B4573019300
DSR7121/22 B4583019400
DSR2221/03 B4603019600
DSR7141/22 B6729535300


Canal+ (France)

Canal+ (France) product support:  http://espaceclientcanal.canal-plus.com/joignabilite

Related Products
DSR7201/19 B4333117400
DSR8201/19 B4353117600
DSR8211/19 B6653141700
DTR8221/19 C2753189700
DSR8221/19 D1823189600


Canal+ (Spain)

Canal+ (Spain) product support: http://www1.plus.es/faqshttp://www1.plus.es/faqs

Related Products
HDS7241/16 B6649644300


Digiturk

Digiturk product support: http://www.digiturk.com.tr/destek/yardim-sihirbazi/

Related Products
DT-S9100 B0771009700
DT-PHI9100 B0780111800


Elisa

Related Products
DIT7100/14 C5863775900


Embratel

Embratel product support:  http://portal.embratel.com.br/embratel/

Related Products
DSR2231/78 C0526374400


Foxtel

Foxtel product support: http://www.foxtel.com.au/got/support.html 

Related Products
DS250NF B0071210400
DC250NF B0081210500
TDC850NF B0441212200, B9771212200
TDS850NF B0451212300, B9781212300
TDS480NF B3271215500
TDC480NF B3281215500
TDS851NF B9121236800, C0551236800, D2431291500
TDC851NF B9131237000, C0561237000, D2441291600


GET

GET product support:  https://www.get.no/v3/kundeservice/tv#/?kid=1773

Related Products
DZC3000NGT D0666289800


Liberty Global

Liberty Global product support:
 https://www.ziggo.nl/televisie/ http://www.upc.pl/telewizja/ http://www.upc.ie/television/

Related Products
DMC7000KLG D9154D09100


MEO

MEO product support:  https://cliente.meo.pt/pub/Entrada

Related Products
DSR8131/24 B4539518800
DSR7131/24 B4559519100


MultiChoice

MultiChoice product support:  http://selfservice.dstv.com/

Related Products
TDS850IMC B2229014100
TDS865IMC B3379038500
DPS50001IMC C5369092500
TDS865IMH B9969042200
DS831IMH B9979042400


NC+

NC+ product support:  http://ncplus.pl/wyszukaj?search=pomoc

Related Products
DSR7201/91 B4459718200
DSR2221/91 B4489718500
HDS7241/91 B6639736600
DSR2231/91 B9349737600
HDS7241/91 D0069778900


NET Brazil

NET Brazil product support:  http://www.netcombo.com.br/perguntas-frequentes?q=secorro

Related Products
DCR7121/78 B5298432700
DCR3101/78 B5308423400
DCR2231/78 B7498446600
HDC7421/78 C0328446100
HDC7411/78 C2498470700


NOS

NOS product support: https://areadecliente.nos.pt/ 

Related Products
DCR7151/24 B9767439400
DSR7151/24 C0307441400
DSR8151/24 C0337442100
DCR8151/24 C0347440400


Orbit Showtime

Orbit Showtime product support:  http://www.osn.com/en/help-support.aspx

Related Products
TDS865COS C2171345200


Pace (Retail)

Pace (Retail) product support:  http://www.philips.co.uk/c-m/consumer-support

Related Products
DTR220/12 B5031022500
DTR220/24 B5561024800
DTR230/24 B6341026600
DTR222/05 B8724103370, B8724103371
DTR230/12 B9611037500
DTR5520/05 C0251040500
HDT8520/05 C0261039800


Sky (UK)

Sky (UK) product support:  http://help.sky.com/

Related Products
DS440N B0292309900
TDS850NB B0692312000
TDS470NB B1042343700
DS445NB B1772309300, B1772309305


Sky Deutschland

Sky Deutschland product support:  http://www.sky.de/#hilfecenter

Related Products
TDS865NSD B4195136900
TDS865NSDX B9542939300
EHD100SD C0105445700
TDS866NSD C1462973300
TDS866NSDX C2522973400
TDC866NSDX C5792973800
EHD200SD D1932999700
EHD150SD E1132911400
DS830NP B4225435200


Sky Italia

Sky Italia product support:  http://www.sky.it/assistenza/index.html

Related Products
DS250NS B0042711000
TDS850NS B0212711300
TDS820NS B0252711200
TDS460NS B1172711900, B2932713600
TDS865NS B1862732200
DS830NS B1982716300
DS255NS B2622714000
DS831NS B8842737300, C2132744100
DXS3000NS D1912799600


Sky New Zealand

Sky New Zealand product support:  https://skytv.custhelp.com/app/answers/list

Related Products
TDS850NNZ B2484214400
TDS870NNZ B6653141700
TDS850NNZ C5824273900


Tata Sky

Tata Sky product support:  http://www.tatasky.com/wps/portal/TataSky/help

Related Products
TDS865NTS B4181844600


UPC

UPC product support:  http://www.upc.pl/telewizja/ http://www.upc.ie/television/

Related Products
DCR7111/03 B4753235700
DC621KUI B6543217200
DCR7111/05 B9693241200
DCR7111/06 B9703241200
DCR7111 E1323212400


Viasat

Viasat product support:  https://www.viasat.se/kundservice https://www.viasat.no/kundeservice

Related Products
DS250NV B0058110900
TDS850NV B0338112100
TDS865NV B1878140600
TDS830NV B2658116400
TDS855NV B7058133600
DZS3000NV C6578199800


YES

YES product support:  https://www.yes.co.il/customerservices/tv

Related Products
DS830NY B9056689400