San Jose, CA - March 2, 2009 - SGS is pleased to announce TL 9000 and ISO 9001:2000 registrations for 2Wire, Inc., a provider of integrated broadband solutions.
2Wire, Inc. provides integrated broadband solutions for leading service providers throughout the U.S., Canada, Latin America, Europe, Australia, and Asia. The 2Wire portfolio of products and services includes intelligent gateways, multi-service media platforms, remote management systems, value-added services, and call center customer support.
"We are proud of this most recent recognition of the strength of our quality management system and practices," said Martin Lynch, executive vice president, operations, 2Wire. "For nearly a decade, 2Wire has been providing its service provider partners with carrier-class, industry-leading products and services. These prestigious certifications, recognized by industries worldwide, underscore our continued commitment to quality."
Globally-Recognized Quality Standards
ISO 9000 is a set of quality management system requirements for organizations that design, develop, manufacture, install, and/or service any product. This globally-recognized family of standards forms the foundation of the TL 9000 Quality Management System. Developed by the QuEST (Quality Excellence for Suppliers of Telecommunications) Forum, the TL 9000 Quality Management System adds telecom-specific requirements beyond those stated in the ISO 9001:2000 standard. By establishing quality requirements and measurements for the telecommunications industry that parallel rapid technology changes and customer expectations, TL 9000 provides a basis for continual improvements to quality management practices, thereby fostering uniformity and effectiveness across all products, reducing redundancy, and enhancing customer satisfaction.
Expanded Quality Management Practices
2Wire was certified for both TL 9000 and ISO 9001:2000 registrations for the design, development, sale, order fulfillment, and call center support of broadband gateway products.
In obtaining both TL 9000 and ISO 9001:2000 registrations, 2Wire has expanded its quality management practices to adhere to globally recognized industry standards for benchmarking, best practices, and continuous improvement. In addition, as a member of the QuEST Forum, 2Wire will contribute toward defining and developing future requirements and forthcoming changes to the TL 9000 standard.
For more details on SGS registration services, please visit www.us.sgs.com.
Engineered for the carrier and optimized for the subscriber, 2Wire broadband solutions provide simple, powerful user experiences. 2Wire products and services include residential gateways, multi-service media platforms, remote management systems, value-added services, and customer support. 2Wire customers are leading broadband providers throughout the U.S., Canada, Latin America, Europe, Australia, and Asia, including AT&T, Telmex, BT, EMBARQ, Bell Canada, SingTel, Telstra and others.
2Wire is a registered trademark of 2Wire, Inc. in the United States and in other jurisdictions throughout the world. Other 2Wire product and service names are trademarks or registered trademarks of 2Wire, Inc.